Refund Guarantee

The Krystal Guarantee: Because Your Success Is Our Reputation

90-Day Results Guarantee

If EnquiryOS™ doesn’t deliver a minimum of 5–15 qualified enquiries every month by Day 90, we’ll continue working at no extra cost until it does.

We stand by our system — because we’ve proven it across 50+ firms and 20,000+ real client enquiries.

No vague metrics. No excuses. Just real, measurable enquiries.

30-Day Confidence Guarantee

If, within the first 30 days, you’re not completely confident you chose the right partner, simply let us know. We’ll refund your investment in full — no questions asked.

Ownership Guarantee

Every asset we create — your website, content, campaigns, and data — belongs entirely to you. No hostage contracts, no hidden lock-ins.

Transparency Guarantee

You’ll see every result in plain English via your Webrandix™ portal. No jargon, no black-box campaigns — just clarity on what’s working, what’s next, and where your enquiries are coming from.

How It Works

1. We install EnquiryOS™ through the best-fit track (Web Marketing Engine™, Web Growth Redesign™, or Growth Accelerator™).

2. You get regular updates and reporting in your Webrandix™ portal.

3. By Day 90, you’re seeing 5–15 new, qualified enquiries each month.

4. If you don’t, we keep working for free until you do.

Eligibility Criteria

To make sure results are achievable, you’ll need to:

Business Requirements:

• Be an established professional service firm (12+ months trading).

• Have an average client value of £1,000+ (so ROI is clear).

• Have capacity to handle 5–15 new enquiries each month.

Collaboration Requirements:

• Provide requested information and approvals within agreed timelines.

• Attend strategy/review calls (approx. 2/month).

• Provide access to necessary accounts/platforms (or set up new ones).

If you meet these conditions and don’t see results, we work for free until you do.

What Counts as a Quality Enquiry

A quality enquiry meets these criteria:

A quality enquiry means:

• It’s from your target market.

• The person shows genuine interest in your services.

• It comes through your agreed enquiry channels (form, booking, call).

• It’s not spam or irrelevant contacts.

Why We Can Offer This

Because your results are our reputation. We don’t just sell “marketing services.” We install a proven system that works — and we’re willing to put our fees on the line to prove it.

With EnquiryOS™, there’s zero risk to you. You get measurable enquiries, or we keep working until you do.

Questions About Our Guarantee?

Contact us at accounts@krystaldesigns.co.uk for questions related to refunds and returns and we’ll be happy to explain any aspects of our guarantee in more detail.

*Note: This guarantee applies to our standard Web Marketing Engine or Web Growth Redesign implementations and requires client participation in providing necessary information, approvals, and ad spending outlined in your agreement.