Refund Guarantee

The Guarantee

If your Web Marketing Engine doesn’t deliver a minimum of 6-8 quality enquiries monthly by day 90, we’ll continue working at no extra cost until you achieve this result.

How It Works

1. We implement our proprietary 3W Engine Method™ over 90 days
2. You receive regular reports showing progress and results
3. By day 90, we assess the number of quality enquiries generated
4. If the target isn’t met, our team continues implementation and optimisation at no additional cost

Guarantee Eligibility Criteria

To be eligible for our 110% “Call Me Crazy” Guarantee, the following conditions must be met:

Business Requirements:

• You must be an established professional service business operating for at least 12 months
• Your average client value must be £1,000 or higher
• You must have the capacity to handle 6-8 new enquiries monthly

Implementation Requirements:

• You must provide all requested business information and materials within agreed timeframes
• You must maintain the minimum recommended ad spend of at least £600/month
• You must approve content and implementation requests within 3 business days
• You must not make significant changes to your business model or service offerings during the 90-day implementation period

Collaboration Requirements:

• You must attend all scheduled strategy and review calls (minimum 6 calls over 90 days)
• You must provide feedback on marketing materials when requested
• You must respond to implementation questions within 48 hours
• You must provide access to necessary accounts and platforms (or create new ones if required)

If these conditions are met and the Web Marketing Engine fails to deliver 6-8 quality enquiries by day 90, we will continue working at no additional cost until this target is achieved.

What Qualifies As A “Quality Enquiry”

A quality enquiry meets these criteria:

• Contact from a potential client within your target market
• Genuine interest in your specific services
• Completed enquiry through your designated channels
• Not spam, solicitations, or irrelevant contacts

Our 30-Day “Full Confidence” Trial

If you’re not completely satisfied with our approach, communication, or initial implementation within the first 30 days, simply notify us in writing, and we’ll refund your investment.

Why We Offer This Guarantee

We’ve refined our Web Marketing Engine through years of implementation for professional service businesses. Our system works when properly executed, which is why we can confidently stand behind it.

This guarantee removes all risk from your decision to work with us.

Questions About Our Guarantee?

Contact us at hello@krystaldesigns.co.uk for questions related to refunds and returns and we’ll be happy to explain any aspects of our guarantee in more detail.

*Note: This guarantee applies to our standard Web Marketing Engine or New Website build implementations and requires client participation in providing necessary information, approvals, and ad spending outlined in your agreement.