Keep your website secure, up to date, and moving in the right direction after launch

Website Care Plan

This is for businesses that want their website properly looked after after launch, so they do not have to worry about updates, security, backups, hosting, or small fixes themselves.

Not ready to book a call? Call us on 020 3318 2090 or email us on hello@krystaldesigns.co.uk.

Keep your website secure, up to date, and moving in the right direction after launch

Website Care Plan

This is for businesses that want their website properly looked after after launch, so they do not have to worry about updates, security, backups, hosting, or small fixes themselves.

Most websites are looked after before launch and forgotten afterwards

A lot of attention goes into planning and building a website. Far less attention goes into what happens next.

Who notices if something breaks? Who keeps WordPress updated? Who updates content when services change? Who checks whether the website is still helping generate enquiries?

Without ongoing attention, websites often become slower, less secure, and less effective over time.

That is why every website needs a plan after launch, not just before it.

Built for businesses that want peace of mind

This is for you if

  • You are tired of unreliable support, slow replies, or chasing people when something breaks
  • You do not want to deal with updates, fixes, or technical issues
  • You want someone to rely on when something needs changing
  • You want peace of mind your site is working as it should

This Is NOT For You If…

  • You are happy managing updates and issues yourself
  • You are comfortable handling updates and backups
  • You need a full website rebuild or major redesign
  • You need ongoing SEO, ads, or lead generation support
  • You want to manage everything yourself

If you want your website looked after properly, this is the right fit.

The problem Website Care Plan solves

Most websites are launched, celebrated, then quietly left alone.

At first, everything looks fine.

Then small issues start to build up.

  • Plugins go out of date.
  • Pages break without anyone noticing.
  • Forms stop sending properly.
  • Backups get missed.
  • Security risks increase.
  • Performance drops.
  • Content becomes outdated.

Before long, the website you paid for is no longer as reliable as it should be.

The Website Care Plan prevents that.

We keep your website updated, secure, backed up, hosted, checked, and supported, so it does not slowly become another thing on your list.

Our Approach

The three things that decide whether your website works

We call this EnquiryOS™. It is the system behind every Growth Partnership, and it focuses on three things, always in this order. 

 

Message

Do the right people understand what you do and why you are the right choice?

 

Decision Path

Does your website make the next step clear and easy to find?

 

Follow-Up

Are enquiries tracked, answered, and followed up properly, or do they depend on whoever happens to pick up the phone?

Once those three are working, we grow the website on top of them.

How it works

Every Website Care Plan follows a simple structure so nothing is missed and everything stays under control.

Step

WordPress check and setup

We review your WordPress setup, hosting, plugins, and overall health to make sure everything is configured properly before ongoing care begins.

What this means for you: your website starts from a stable, reliable foundation.

Step

Ongoing monitoring

We keep an eye on your website so issues are spotted early, not after something breaks.

What this means for you: fewer surprises and less downtime.

Step

Updates and maintenance

We handle WordPress core, plugin, and system updates so your site stays secure and stable.

What this means for you: your website keeps running properly without you needing to manage it.

Step

Fixes and small changes

If something breaks or needs updating, we fix it quickly and keep everything moving.

What this means for you: no chasing developers or waiting around for support.

Step

Ongoing support

You can request small updates, content changes, or fixes whenever needed.

What this means for you: your website stays current without becoming another project to manage.

What’s included in Website Care Plan

Everything needed to keep your website secure, supported, and working properly after launch.

Depending on your setup, this can include:

Hosting

99.9% Reliable hosting included.

Hosting

99.9% Reliable hosting included.

Regular updates and maintenance

We handle plugin, theme, and system updates so your website stays secure, stable, and compatible.

Regular updates and maintenance

We handle plugin, theme, and system updates so your website stays secure, stable, and compatible.

Website monitoring

We keep an eye on your website so issues can be spotted early, not after something breaks.

Website monitoring

We keep an eye on your website so issues can be spotted early, not after something breaks.

Fixes and technical support

If something stops working or needs attention, we fix it quickly and keep things moving.

Fixes and technical support

If something stops working or needs attention, we fix it quickly and keep things moving.

Small content and page updates

We make routine changes to text, images, links, and page content so your site stays current.

Small content and page updates

We make routine changes to text, images, links, and page content so your site stays current.

Backups and security checks

We make sure your website is backed up properly and protected against avoidable risks.

Backups and security checks

We make sure your website is backed up properly and protected against avoidable risks.

Ownership

You keep ownership of your website and assets.

Ownership

You keep ownership of your website and assets.

Kept up to date
Looked after properly
Built for peace of mind

Trusted by 200+ Service Businesses

Your website should give people confidence before they speak to you. These are some of the businesses that trusted us to improve their website, visibility, or enquiry flow.

Here’s what happens when your website is properly supported

Here’s what happens when the right foundations are in place and everything starts working together.

Always been responsive and carried out the work requested to a high standard

“We have used Krystal and her team for a number of years. They have always been responsive and carried out the work requested to a high standard. I’d have no hesitation in recommending their services.”

Geoff Cross, Centrad
Geoff Cross

They are top of their game in their field

“Krystal and her team are just a joy. They are top of their game in their field, and nothing is too much trouble. Thank you for all you do. I would highly recommend!”

Joanna Bentley, The Aesthetics Company
Joanna Bentley

How it works

Every Website Care Plan follows a simple structure so nothing is missed and everything stays under control.

Phase

WordPress check and setup

We review your WordPress setup, hosting, plugins, and overall health to make sure everything is configured properly before ongoing care begins.

What this means for you: your website starts from a stable, reliable foundation.

Step

WordPress check and setup

We review your WordPress setup, hosting, plugins, and overall health to make sure everything is configured properly before ongoing care begins.

What this means for you: your website starts from a stable, reliable foundation.

Phase

Ongoing monitoring

We keep an eye on your website so issues are spotted early, not after something breaks.

What this means for you: fewer surprises and less downtime.

Step

Ongoing monitoring

We keep an eye on your website so issues are spotted early, not after something breaks.

What this means for you: fewer surprises and less downtime.

Phase

Updates and maintenance

We handle WordPress core, plugin, and system updates so your site stays secure and stable.

What this means for you: your website keeps running properly without you needing to manage it.

Step

Updates and maintenance

We handle WordPress core, plugin, and system updates so your site stays secure and stable.

What this means for you: your website keeps running properly without you needing to manage it.

Phase

Fixes and small changes

If something breaks or needs updating, we fix it quickly and keep everything moving.

What this means for you: no chasing developers or waiting around for support.

Step

Fixes and small changes

If something breaks or needs updating, we fix it quickly and keep everything moving.

What this means for you: no chasing developers or waiting around for support.

Phase

Ongoing support

You can request small updates, content changes, or fixes whenever needed.

What this means for you: your website stays current without becoming another project to manage.

Step

Ongoing support

You can request small updates, content changes, or fixes whenever needed.

What this means for you: your website stays current without becoming another project to manage.

Key Benefits

What you get from the partnership

This is what that looks like in practice:

One team managing everything under one clear strategy

A website built to support growth, not just look good

Better-fit enquiries from people more likely to become clients

Clear visibility into what is working and what needs improving

Fewer wasted opportunities through stronger follow-up

Marketing that compounds over time instead of stalling

HOW TO START

Getting started is simple

1

Book a More Clients From Your Website Call

We review your website and current marketing to see what is blocking enquiries.

2

Get a clear plan for what happens next

You will know what needs fixing, what should happen first, and what to expect.

3

Start improving your enquiries

We fix the foundations, improve how your website performs, and help you turn more of the right visitors into enquiries.

Not ready to book a call? Call us on 020 3318 2090 or email us on hello@krystaldesigns.co.uk.

Your risk is reduced from the start

Clear guarantees, so you know where you stand

Choosing another website or marketing partner can feel risky, especially if you have been let down before. These guarantees are here to make the decision easier.

30-Day Confidence Guarantee

If you are not confident you chose the right partner within the first 30 days, you can walk away and get your money back.

Post-Launch Support Promise

If something is not working as it should after launch, it will be fixed quickly and free of charge for 30 days.

Website Care Plan FAQs
What kind of changes are included?

Small updates such as text changes, image updates, and minor layout tweaks are included. Larger changes are scoped separately.

How quickly do you fix issues?

We respond quickly and prioritise anything that affects enquiries or functionality.

Do I need this if my website is new?

Yes. Even new websites need ongoing updates, monitoring, and support to stay secure and working properly.

How do I choose the right plan?

The simplest answer:

Maintain: "I just want someone to look after the website."

Grow: "I want someone to maintain and improve the website."

Growth Partner: "I want someone helping me use the website to support business growth."

If you're unsure, we'll recommend the most appropriate option based on your situation.

Does this include SEO or marketing?

No. This is a maintenance and support service. Growth services are part of the Growth Partnership.

Can I move between plans?

Yes. Most clients start where they are and move as their needs change.

Is hosting included?

Yes. Hosting is included in every Website Care Plan.

Can you support a website built by another company?

Usually, yes. We will review the website first and let you know if anything needs attention before we take it on.

Do I need Grow or Growth Partner plan?

If your main goal is maintenance, Maintain is enough.

If your goal is improving visibility and enquiries, Grow or Growth Partner will usually be the better fit.

Is this the same as the Monthly Website Growth Plan?

No. Website Care Plans focus on maintaining and improving your website.

The Monthly Website Growth Plan focuses on ongoing marketing, visibility, content, and enquiry growth.

We will help you decide which is right for you.

Find out what's stopping your website from generating enquiries

Book a free More Clients From Your Website Call and leave with a clear view of what to fix first, and what more consistent enquiries could look like for your business.

Your call includes:

  • A live review of your website and current marketing
  • Honest insight into what is blocking enquiries
  • The top three fixes most likely to make a difference
  • A clear next step, whether you work with us or not

Or if you prefer to call us on 020 3318 2090 or book a More Clients From Your Website Call.

Still relying on referrals you can't predict or replace?

Watch the free breakdown that shows what your website needs to change, and why the marketing hasn’t been sticking.

How to Turn Your Website Into a Predictable Enquiry System, in 90 Days or Less

Watch the free training that’s helping businesses get steady, qualified client enquiries — without running ads or redesigning their site.

Request A Call Back

Request a call back and tell us what you need. We’ll reply within 1 working day with a couple of time options and a quick next step.